1) How do I know if my collection is arranged successfully?
Self-collection of products is only available on the next working day if order is placed before 8AM (Depends on slot availability too)
If there is no SMS sent, it means that we are still in the midst of processing your order and will give you an update once your order is ready!
*Photos are for illustration only.
If customer fails to pick up the item on the arranged day, we will keep your item for up to 3 working days and will subsequently deliver to your residential area if it is still not collected.
Yes, please let us know in advance if you are appointing someone to collect on your behalf. The authorised person needs to provide your PM/Order number, full name (based on order) and handphone number upon collection.